Terms of Service

1. Introduction and Agreement to Terms

These Terms form a binding agreement between QuaBook ("the Company") and the entity that subscribes to the Service ("the Subscriber"). By creating an account, accessing, or using the Service, the Subscriber accepts these Terms in full. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2. Definitions

• "Subscriber" — the food manufacturing company, facility, or entity that has entered into a subscription and is responsible for payment and account management.
• "Subscriber Data" — data submitted to the Service by or on behalf of the Subscriber.
• "Service" — the QuaBook platform, applications, and related services made available by the Company.
• "Confidential Information" — non-public information disclosed by one party to the other, including business plans, technical data, and pricing.

3. Grant of License

Subject to compliance with these Terms and timely payment of all applicable fees, the Company grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during the subscription term, solely for the Subscriber's internal business operations.

4. Account Registration and Responsibilities

The Subscriber is responsible for the accuracy of registration information, for maintaining the confidentiality of account credentials, and for all activity that occurs under its accounts. The Subscriber must promptly notify the Company of any unauthorized use and is responsible for ensuring its authorized users comply with these Terms.

5. Subscription, Fees, and Payment

The Subscriber shall pay all fees specified in the applicable subscription plan or order form. Unless otherwise agreed in writing, subscriptions are billed on a monthly or annual basis and automatically renew at the end of each billing period. The Company may modify pricing upon at least thirty (30) days' written notice; continued use following such notice constitutes acceptance of the new pricing.

6. Permitted and Prohibited Uses

The Subscriber may use the Service only for lawful purposes and in accordance with these Terms. The Subscriber shall not reverse-engineer, resell, or sublicense the Service; interfere with its security or integrity; upload unlawful or infringing content; or use the Service to build a competing product.

7. Data Ownership and Rights

As between the parties, the Subscriber retains all rights, title, and interest in Subscriber Data. The Subscriber grants the Company a limited, worldwide license to access, process, store, and display Subscriber Data solely as necessary to provide, maintain, and improve the Service and to comply with legal obligations. This license terminates upon termination of the subscription and deletion of Subscriber Data.

8. Intellectual Property

The Service, including all software, designs, and documentation, is and remains the exclusive property of the Company and its licensors. No rights are granted except as expressly set out in these Terms. Feedback provided by the Subscriber may be used by the Company without restriction or obligation.

9. Confidentiality

Each party agrees to hold the other party's Confidential Information in strict confidence and not to disclose it to any third party except as necessary to perform its obligations, and only to individuals bound by confidentiality obligations no less protective than those herein.

10. Representations and Warranties

The Subscriber represents and warrants that it has obtained all necessary consents to upload and process Subscriber Data (including employee personal data); that its use of the Service will comply with all applicable laws, including food-safety laws; and that it will not upload data that infringes the rights of any third party.

11. Food Safety and Regulatory Disclaimer

The Company does not warrant that use of the Service will guarantee passing any audit, certification, or regulatory inspection.

12. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data. The Company's aggregate liability arising out of or relating to the Service shall not exceed the fees paid by the Subscriber in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

The Subscriber shall indemnify, defend, and hold harmless the Company and its affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from the Subscriber's use of the Service, breach of these Terms, violation of law, or any third-party claim arising from the Subscriber's products or operations.

14. Term and Termination

These Terms remain in effect for the duration of the subscription and renew automatically unless either party gives written notice of non-renewal at least thirty (30) days before the end of the then-current period. Either party may terminate for material breach that remains uncured after a reasonable cure period. Upon termination, the Subscriber's access ceases and Subscriber Data is handled in accordance with our Data Processing Agreement and Privacy Policy.

15. Force Majeure

Neither party is liable for failure or delay in performance due to causes beyond its reasonable control, including natural disasters, war, civil unrest, labor disputes, utility or telecommunications failures, or governmental action.

16. General Provisions

These Terms constitute the entire agreement between the parties regarding the Service and supersede prior agreements. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary and the remaining provisions shall continue in full force. No waiver is effective unless in writing. The Subscriber may not assign these Terms without the Company's consent.

17. Contact

Questions about these Terms may be directed to solutions@quabook.com, QuaBook, Riyadh · Dubai.